Terms of service

OVERVIEW

Welcome to kiddycave! The terms "we", "us" and "our" refer to kiddycave. kiddycave operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). kiddycave is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

To complete purchases, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all account activity.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products (including kids' gifts, backpacks, and accessories) in our online store. However, please note that colors or product appearance may differ slightly from how they appear on your screen due to your device settings and configuration.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person or geographic region on a case-by-case basis.

SECTION 3 - ORDERS AND BILLING

When you place an order, you are making an offer to purchase. kiddycave reserves the right to accept or decline your order for any reason at its discretion. We must receive and process your payment through our authorized payment gateways before your order is accepted.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. Your purchases are subject to return or exchange solely in accordance with our Refund & Return Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale.

SECTION 4 - PRICES AND TAXES

Prices, discounts, and promotions are subject to change without notice. Unless otherwise expressly stated, posted prices on our online storefront include applicable taxes (such as Indian GST) or will explicitly show shipping and handling breakdown values during the checkout flow before your final payment authorization.

SECTION 5 - SHIPPING AND DELIVERY

All delivery windows shown on the platform are estimates only and are not guaranteed. Once we transfer products to our logistics courier partners across India, the structural title and risk of loss passes over to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, are owned by kiddycave, its affiliates, or licensors and are protected by Indian and international copyright, trademark, and intellectual property laws. You must not reproduce, distribute, modify, or create derivative works of any material on the Services without our prior written consent.

SECTION 7 - THIRD-PARTY LINKS AND TOOLS

We may provide you with access to third-party tools or feature links (such as delivery tracking or payment portals) over which we neither monitor nor have any direct control. We provide access to such tools "as is" and "as available" without any warranties. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

kiddycave is hosted and powered by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales or transactions between you and kiddycave.

SECTION 9 - PRIVACY POLICY

All personal information we collect through the Services is strictly subject to our Privacy Policy. Because our platform is hosted by Shopify, certain personal data elements are shared with and processed securely via Shopify infrastructure to fulfill orders smoothly.

SECTION 10 - FEEDBACK AND REVIEWS

If you submit product reviews, ideas, or feedback, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, edit, or publish your comments in any medium for marketing and optimization purposes. We reserve the right to remove any content we deem unlawful, offensive, or defamatory.

SECTION 11 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; or (f) to upload or transmit viruses or any other type of malicious code.

SECTION 12 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The information presented on the platform is for general informational purposes. We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. To the fullest extent provided by law, in no case shall kiddycave, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of the services or any products procured.

SECTION 13 - SEVERABILITY AND TERMINATION

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.

SECTION 14 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and any legal disputes shall be subject exclusively to the jurisdiction of the courts located in Indore, Madhya Pradesh.

SECTION 15 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at kiddycave1409@gmail.com.

Our official business contact information is posted below:

  • Trading Name: KiddyCave

  • Support Email: kiddycave1409@gmail.com

  • Business Address: Mezzanine Floor, R-5 Cafe, 13/3, S.A Tower, above NBC, New Palasia, Indore, Madhya Pradesh - 452001

  • Contact Phone Number: +91 8718997786

  • GSTIN / Business Registration Number: 23ANDPJ5030H1Zl